Privacy Policy

General Data Protection Regulation (GDPR) came into force from 25 May 2018.

When we are contacted by a new customer or enquirer we will hold their details on our electronic and/or non-electronic systems. Such details will include the name of the company, firm or individual, their contact addresses, email addresses and telephone numbers. Please be assured that these details will only be shared with third parties who are directly concerned in our being able to comply with instructions you have given us. If you do not wish us to store your personal information, please inform us. Withdrawal of such consent may make it impossible to accede to your requests for us to service your requirements as Food Hygiene Specialists.

We have been dealing with Tracy and the team at Food Hygiene Matters since 2012, they have taken us from having no real HACCP in place to a BRCGS Accredited Company. Being in the meat trade they had their work cut out changing old habits, but they managed to get all systems in place, and we now run to an exceptionally high standard. Always on hand to help out with endless forms and information that is now needed, they cover all our Audits that we have on site FSA, BRC along with new customers audits. We highly recommend Food Hygiene Matters.

Food Hygiene Matters have been assisting my company for several years now, ensuring we are up to date with the latest legislation and that all paperwork is present and correct. Tracy also assists on site during customer audits and I have found the professional service provided excellent. Having Food Hygiene Matters taking care of my companies food safety obligations means I am able to spend more time doing the countless other things involved with running a business. Tracy is always available to answer any questions and I am very happy with the service 10/10.

Tracy and the team were instrumental in us achieving milestone of BRC accreditation at AAA standard in 2019 and 2020. Tracy is a consummate professional in her field and without her and her team the journey would not have been possible for us. Her knowledge and experience have been invaluable in developing our own teams in this field and her authority and background is clearly recognised by our clients and their auditors.

Food Hygiene Matters have been supporting London Dairies Ltd for just over 6 years and have assisted us in attaining and retaining our BRCGS AA status. Their knowledge and expertise is exceptional. Tracy and her team are always on hand to help with any queries or concerns, and have been invaluable in advising and guiding during the pandemic. FHM are highly recommended by us for their professionalism, efficiency and helpfulness.

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