Protected: Highfield Qualifications Level 3 Award in Food Safety

We have been dealing with Tracy and the team at Food Hygiene Matters since 2012, they have taken us from having no real HACCP in place to a BRCGS Accredited Company. Being in the meat trade they had their work cut out changing old habits, but they managed to get all systems in place, and we now run to an exceptionally high standard. Always on hand to help out with endless forms and information that is now needed, they cover all our Audits that we have on site FSA, BRC along with new customers audits. We highly recommend Food Hygiene Matters.

Food Hygiene Matters have been supporting us for just over 10 years with our HACCP development and management systems. Their level of due diligence and expertise is second to none and has been instrumental in our continual improvement year on year. Our recommendation comes with high praise both for FHM as an organisation and its professional and efficient team.

Without the expertise and guidance from Tracy and her team, it would have been impossible to grow my business over the last 10 years. Peace of mind and confidence in our food handling procedures is paramount and this is what FHM provides.

Food Hygiene Matters have been assisting my company for several years now, ensuring we are up to date with the latest legislation and that all paperwork is present and correct. Tracy also assists on site during customer audits and I have found the professional service provided excellent. Having Food Hygiene Matters taking care of my companies food safety obligations means I am able to spend more time doing the countless other things involved with running a business. Tracy is always available to answer any questions and I am very happy with the service 10/10.

Food Hygiene Matters have helped us a lot with our inspections. We now feel much more prepared when the EHO gives us surprise visits. Tracy is always available to answer any concerns we may have, for example with the recent pandemic she did a risk assessment on her last visit. Our paperwork is so organised now with their guidance. It also keeps you on your toes as you know that they are coming to inspect your premises. It is money well spent.

We at C Humphreys & Sons (Blixes Farm Retail and Wholesale Butchers) highly recommend Food Hygiene Matters. They are always quick to respond and very knowledgeable, the support we receive gives us the confidence and knowledge to operate to the required standards on a daily basis, the team are friendly and professional and an asset to our business.

Tracy and the team were instrumental in us achieving milestone of BRC accreditation at AAA standard in 2019 and 2020. Tracy is a consummate professional in her field and without her and her team the journey would not have been possible for us. Her knowledge and experience have been invaluable in developing our own teams in this field and her authority and background is clearly recognised by our clients and their auditors.

Food Hygiene Matters have been supporting London Dairies Ltd for just over 6 years and have assisted us in attaining and retaining our BRCGS AA status. Their knowledge and expertise is exceptional. Tracy and her team are always on hand to help with any queries or concerns, and have been invaluable in advising and guiding during the pandemic. FHM are highly recommended by us for their professionalism, efficiency and helpfulness.